Employee Evaluation

Monitor your business and employees' performance

With SmartRate – Employee Evaluation, you can monitor your employees' performance within your . Our service within clear and objective view of your employees' performance within your business , enabling you to boost productivity and enhance customer satisfaction .

How It Works
Service Cost

How It Works

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Once the employee has completed the customer service, they send the review link

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SmartRate redirects the customer to the Review Platform to submit their evaluation

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After rating, the customer can provide detailed positive or negative feedback

View detailed reviews and comments left by customers about your employees

Why choose SmartRate?

Easy Integration

Add our tool to emails, SMS, or other communication channels you prefer to reach your customers, with no complex configurations.

Increased Customer Satisfaction

By improving service quality, you enhance the customer experience and strengthen their trust in your business.

Objective Performance Analysis

Rely on real customer review data for a clear and fair assessment of your employees' behavior and performance with accuracy.

Enhanced Productivity

Utilize evaluation data to identify training needs, reward high-performing employees, and boost your team's productivity.

Service Cost

SMART LIGHT

For Small or New Businesses
€ 240
/ yearly
  • Up to 8 employees
  • Unlimited use of rating link
  • Review Destination Choice (Google, Facebook, Trustpilot, etc.)
  • Sending review links via emails, SMS, eShop etc.
  • Access to Smart Rate Dashboard
  • Standard support through emails
  • It can work in combination with the Newsletter service i
    It incurs an additional charge
    and is not included
    in the annual cost.
  • NFC or QR Stand for instant evaluation at your location i
    It incurs an additional charge
    and is not included
    in the annual cost.
Purchase

SMART PLUS

For Small or Medium-Sized Businesses
€ 480
/ yearly
  • From 8 to 30 employees
  • Unlimited use of rating link
  • Review Destination Choice (Google, Facebook, Trustpilot, etc.)
  • Sending review links via emails, SMS, eShop etc.
  • Access to Smart Rate Dashboard
  • Standard support through emails
  • It can work in combination with the Newsletter service i
    It incurs an additional charge
    and is not included
    in the annual cost.
  • NFC or QR Stand for instant evaluation at your location i
    It incurs an additional charge
    and is not included
    in the annual cost.
Purchase

SMART PREMIUM

For Medium to Large Businesses
€ 1.100
/ yearly
  • From 30 to 80 employees
  • Unlimited use of rating link
  • Review Destination Choice (Google, Facebook, Trustpilot, etc.)
  • Sending review links via emails, SMS, eShop etc.
  • Access to Smart Rate Dashboard
  • Standard support through emails
  • It can work in combination with the Newsletter service i
    It incurs an additional charge
    and is not included
    in the annual cost.
  • NFC or QR Stand for instant evaluation at your location i
    It incurs an additional charge
    and is not included
    in the annual cost.
Purchase

SMART UNLIMITED

For Large Businesses with increased needs
€ 2.400
/ yearly
  • Unlimited employees
  • Unlimited use of rating link
  • Review Destination Choice (Google, Facebook, Trustpilot, etc.)
  • Sending review links via emails, SMS, eShop etc.
  • Access to Smart Rate Dashboard
  • Standard support through emails
  • It can work in combination with the Newsletter service i
    It incurs an additional charge
    and is not included
    in the annual cost.
  • NFC or QR Stand for instant evaluation at your location i
    It incurs an additional charge
    and is not included
    in the annual cost.
Purchase

*Payment Terms