With Smart Rate – Business Ratingyour customers can easily share their experience, allowing you to receive more positive reviews for your store and branches on the most popular platforms.
How It Works

The customer clicks the positive symbol in the email they receive from you


SmartRate directs the customer to the Review Platform
*Εσωτερική πλατφόρμα


Your profile gains a new
positive review


View detailed statistics
and track your progress


Gain full control over
the appearance of the review link

Why choose SmartRate?
Easy Integration
Integrate our tool into emails, SMS, or other communication channels for direct customer engagement, without complex settings. Customize the redirection appearance to match your preferences.
Negative Feedback Management
Any negative feedback remains internal, allowing you to communicate with the customer and promptly resolve any issues.
Boost Positive Reviews
Satisfied customers are redirected directly to the review platforms of your choice (Google, Facebook, etc.). Each customer can use the link up to 5 times to submit reviews on up to 5 different platforms.
Integration Capability with the Newsletter Service
Incorporate Smart Rate into your promotional or informational campaigns, collecting reviews directly from your customers. (Special packages available)
Service Cost
SMART LIGHT
For Small or New Businesses-
Up to 8 stores / locations
-
Unlimited use of rating link
-
Review Destination Choice (Google, Facebook, Trustpilot, etc.)
-
Sending review links via emails, SMS, eShop etc.
-
Access to Smart Rate Dashboard
-
Standard support through emails
-
It can work in combination with the Newsletter service iIt incurs an additional charge
and is not included
in the annual cost. -
NFC or QR Stand for instant evaluation at your location iIt incurs an additional charge
and is not included
in the annual cost.
SMART PLUS
For Small or Medium-Sized Businesses-
From 8 to 30 stores / locations
-
Unlimited use of rating link
-
Review Destination Choice (Google, Facebook, Trustpilot, etc.)
-
Sending review links via emails, SMS, eShop etc.
-
Access to Smart Rate Dashboard
-
Standard support through emails
-
It can work in combination with the Newsletter service iIt incurs an additional charge
and is not included
in the annual cost. -
NFC or QR Stand for instant evaluation at your location iIt incurs an additional charge
and is not included
in the annual cost.
SMART PREMIUM
For Medium to Large Businesses-
From 30 to 80 stores / locations
-
Unlimited use of rating link
-
Review Destination Choice (Google, Facebook, Trustpilot, etc.)
-
Sending review links via emails, SMS, eShop etc.
-
Access to Smart Rate Dashboard
-
Standard support through emails
-
It can work in combination with the Newsletter service iIt incurs an additional charge
and is not included
in the annual cost. -
NFC or QR Stand for instant evaluation at your location iIt incurs an additional charge
and is not included
in the annual cost.
SMART UNLIMITED
For Large Businesses with increased needs-
Unlimited Stores / locations
-
Unlimited use of rating link
-
Review Destination Choice (Google, Facebook, Trustpilot, etc.)
-
Sending review links via emails, SMS, eShop etc.
-
Access to Smart Rate Dashboard
-
Standard support through emails
-
It can work in combination with the Newsletter service iIt incurs an additional charge
and is not included
in the annual cost. -
NFC or QR Stand for instant evaluation at your location iIt incurs an additional charge
and is not included
in the annual cost.